For independent jewellers and bespoke studios

Every piece.
Every client.
In perfect order.

Most jewellers run their studio on WhatsApp, memory and a notebook. Approvals get missed. Clients go quiet. You lose track of where a commission is. GemFlow fixes that quietly, in the background, while you focus on making.

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No credit card required. Cancel anytime.

Built forIndependent jewellersBespoke studiosSmall studio teams

Sound familiar?

Most studios run on organised chaos.

Before GemFlow

✗Approval requests buried in email threads
✗Client asks for an update and you have to dig through WhatsApp
✗You forget to chase a client and a commission stalls for two weeks
✗Stone orders and casting notes are in three different places
✗Payment reminders sent manually when you remember
✗End of month and you are not sure what has been invoiced

With GemFlow

✓Approval emails go out automatically. Client replies are read and applied.
✓Every message, decision and update on the piece. One tap to see the full story.
✓GemFlow chases the client for you after a set number of days.
✓Suppliers tracked on the piece. Chase emails sent automatically if they go quiet.
✓Payment requests sent at the right stage. Stripe handles the rest.
✓Revenue, costs and margin visible on your dashboard every morning.

How it helps

Everything your studio needs.
Nothing it does not.

Your notes, captured automatically

Take a photo of your handwritten consultation notes, upload a sketch, or attach a Word doc. GemFlow reads your writing and pulls out the key details.

Metal, stones, ring size, budget and design notes all captured without typing. You keep working the way you always have. GemFlow does the filing.

📋

Consultation notes uploaded

Reading your handwriting...

Piece typeRing

Metal18ct Yellow Gold

Ring sizeL

StoneOval sapphire, 6x4mm, blue

Budget£1,500 to £2,000

Design notes

Wavy band. Milgrain edge detail. Engrave initials inside band.

Brief captured from your notes

Sarah Chen

Re: Your design is ready

2 min ago

"I absolutely love it. The proportions are perfect and the sapphire is exactly what I had in mind. Please go ahead!"

✓

Approval confirmed automatically

GemFlow read the reply and marked the design as approved. Piece moved to the next stage.

Approvals that handle themselves

Send design, stone and final approval emails in one click. When your client replies, GemFlow reads it. Clear approvals are applied automatically. Anything unclear gets flagged for you.

No more checking your inbox for a yes or no. No more commissions stalling because you missed a reply.

Always know where every piece is

Every commission moves through clear stages from consultation to delivery. See at a glance what needs doing today, what is waiting on a client, and what is coming up this week.

Tasks, payments, supplier orders and client messages all live on the piece. Everything in one place, not spread across three apps and a notebook.

Active commissions

Sapphire engagement ring

Sarah Chen · Design approval

Awaiting client

Gold signet ring

James Ashworth · Stone sourcing

In progress

Diamond eternity band

Camille Dubois · Making

With caster

Pearl necklace

Aisha Okonkwo · Ready

Final payment due

The process

How it works

Log the commission

Create a new piece in under a minute. Take a photo of your handwritten consultation notes and GemFlow reads your writing and fills in the brief for you. Metal, stones, ring size, budget and design notes all captured automatically.

Your team knows what to do

Every task for every stage is laid out clearly. Assign work to bench staff or your admin team. Everyone can see what they are working on and what comes next.

GemFlow handles the client side

Approval emails, payment requests and progress updates go out at the right moment. GemFlow reads client replies and applies clear approvals automatically. Anything that needs your judgement gets flagged.

Complete and archive

Mark the piece as done. The full history stays on the client profile forever. Next time they come back, everything is already there.

From the studios

Makers who found their flow.

"I used to run everything on a spreadsheet and my memory. A client would ask where their ring was and I had to dig through emails to find out. Now I just open the piece and everything is there."

Sophie Laurent

Atelier Laurent, Paris

"The approval emails alone saved me hours a week. Clients love getting a proper email with their design attached rather than a WhatsApp message."

Marcus Reid

Reid Fine Jewellery, London

"I was sceptical about another piece of software but this one actually gets how a jewellery studio works. It is built around the way we work, not the other way round."

Amara Diallo

Diallo Studio, Toronto

Pricing

Simple, honest pricing.

Every plan includes a free 30-day trial. No credit card needed.

Solo

£14.99/mo

Billed monthly · cancel anytime

✓Up to 20 active pieces
✓Unlimited clients
✓Task management
✓Automatic approvals and email handling
✓Calendly integration
✓1 studio inbox
✓5GB file storage

Start free trial

Less admin.
More making.

Be one of the first studios to run on GemFlow. Try it free for 30 days. No credit card needed.

Start your free trial

Cancel anytime. No commitment.

Every piece.Every client.In perfect order.